AEDC confirms major workforce restructuring to boost service delivery

 

The Abuja Electricity Distribution Company has announced a sweeping restructuring exercise aimed at improving service delivery, enhancing operational efficiency, and strengthening customer satisfaction.

In a statement released late Thursday, AEDC said the overhaul is part of its broader corporate transformation plan to build a more agile, innovative, and customer-focused organisation.

As part of the process, the company confirmed that it has promoted top-performing staff, released employees who have reached retirement, and disengaged others whose performance fell below the company’s standards. It added that it has begun implementing a comprehensive employee development programme and a strengthened customer management framework.

“The restructuring is aligned with our strategic direction to become a more responsive and efficient organisation capable of delivering world-class service to our customers,” the statement read.

AEDC emphasised that the reforms are key to its commitment to supplying reliable, safe, and sustainable electricity across its franchise areas — including the Federal Capital Territory, Niger, Kogi, and Nasarawa states.

The company also pledged continued investment in infrastructure upgrades, digital technologies, and operational innovations to improve reliability and customer experience.

The announcement confirms earlier reports of a large-scale retrenchment within the firm. Although AEDC did not disclose the exact number of affected employees, internal sources said about 800 workers were laid off — a reduction from an initially proposed 1,800 following negotiations with electricity sector unions.

Sources revealed that the downsizing, which began on Wednesday, November 5, forms part of AEDC’s strategy to streamline operations, cut redundancies, and improve productivity amid rising operational costs and increasing regulatory pressure to raise service standards.

Despite the layoffs, AEDC insists the restructuring is not simply a cost-cutting measure but a deliberate effort to build a performance-driven, customer-centric culture aligned with global best practices.